Your pledge to performance and service
Proudly representing the "R"
The National Association of REALTORS® Code of Ethics outlines the professional responsibilities and expectations of REALTOR® members to their clients, customers, fellow REALTORS® and the general public. Upholding the Code is a vital part of your commitment to the REALTOR® organization. Part of adhering to this Code means the completion of at least 2.5 hours of Code of Ethics training within an established three-year period. Looking to go above and beyond to demonstrate your professionalism and enhance your skillset? Check out the great opportunities below.
CRACKING THE CODE: A Breakdown of the COE
Part I: Duties to Clients & Customers
Article 1
Treat all parties honestly and put clients' interests before your own.
Article 2
Do not hide anything about the property or the transaction but maintain required confidentiality of your client.
Article 3
Cooperate with other REALTORS®.
Article 4
Make your true position known when purchasing property.
Article 5
Make your true position known when providing services.
Article 6
Do not accept payment without client's knowledge and consent.
Article 7
Do not accept payment from more than one party without both parties' informed consent.
Article 8
No commingling.
Article 9
Have everything in writing and provide copies to everyone who signed.
Part II: Duties to the Public
Article 10
Fair Housing
Article 11
Competency
Article 12
Advertising
Article 13
Recommend Legal Counsel
Article 14
Cooperate with PS Proceedings
Part III: Duties to REALTORS®
Article 15
Don't bad mouth others in the industry
Article 16
Don't cross the sign
Article 17
Require mediation and arbitration
What if someone violates the Code?
When a dispute arises involving a REALTOR® member, the professional standards process is utilized by member boards at the state and local level to resolve the matter. Louisiana REALTORS® has assembled a Professional Standards Committee and provides training to all of our committee members to ensure fairness and the appropriate checks and balances are in place.
Need to file an ethics complaint against a REALTOR®?
REALTOR® ethics complaints are handled at the local level. Please reach out to the appropriate local association to submit your complaint.
If you are looking to file a regulatory complaint against someone who is involved in conducting the business of real estate in Louisiana, please contact the Louisiana State Real Estate Commission. The LREC performs duties necessary to carry out the provisions of the real estate license law and has its own complaint procedure to protect the public.
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while serving as the advocate for REALTORS® & consumers.
